Purchase Options Cancellation Policy

Thank you for supporting Parachutes for Pets 💙

This policy outlines how cancellations work for purchases made through our online shop, including one-time purchases and any recurring or subscription-based purchase options that may be offered.

Order Cancellations

Orders may only be cancelled before they have been processed or shipped.

Once an order has entered processing or has been shipped, it cannot be cancelled.

To request an order cancellation, please contact us as soon as possible at info@parachutesforpets.com with your:

• Full name

• Order number

• Cancellation request details

Submitting a cancellation request does not guarantee cancellation approval.

Subscription or Recurring Purchase Options

If recurring purchase options or subscriptions are offered through our store, you may cancel your subscription at any time before your next billing date.

Cancellation requests submitted after a renewal charge has been processed will apply to future billing cycles only and will not refund the current processed order.

You are responsible for managing your subscription settings and ensuring cancellations are made before renewal dates.

Final Sale Policy

All purchases made through our online shop are final sale.

We do not offer refunds, returns, or exchanges for processed or shipped orders unless required by law.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@parachutesforpets.com.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

Approved issues will be resolved at our discretion and may include a replacement or store credit where applicable.

Changes to This Policy

Parachutes for Pets reserves the right to modify or update this policy at any time without prior notice.

Any updates will be posted on this page and take effect immediately upon posting.

Questions?

If you have any questions regarding cancellations or purchase options, please contact us at info@parachutesforpets.com and we’ll be happy to assist.